Auto & Connected Hurricane Harvey Help from Toyota, Mazda, BBVDA, Hyundai, Kia, Ford, GeoTab, Nationwide & Mercury

Automaker finance companies, automakers, wireless carriers, insurance and connected car companies are helping Hurrican Harvey victims in various ways. Companies involved include Toyota, Mazda, BBVDA, Hyundai, Kia, Ford, GeoTab, Nationwide and Mercury Insurance.

Toyota Donates $3 Million in Relief

Toyota recently moved its headquarters to Texas, the company is donating money and vehicles to help as well as matching donations.

Toyota Motor North America (TMNA) is partnering with Toyota Financial Services (TFS), The Friedkin Group, Gulf States Toyota (GST) and Toyota and Lexus dealers nationwide, to provide a combined relief effort of over $3 million to serve the people impacted by Hurricane Harvey. The group’s relief efforts include funds to organizations such as the St. Bernard Project and American Red Cross, matching contributions, in-kind donations, volunteerism, and the donation of pre-owned vehicles.

TFS and Lexus Financial Services (LFS) announced the donation of pre-owned Toyota and Lexus cars, SUVs, and trucks to organizations involved in helping move people and property in the recovery efforts.

the needs of those affected by Hurricane Harvey.”

Toyota is working in a variety of ways to reach the greatest number of people affected by the storm, summarized below:

  • American Red Cross – As a National Responder annual contributor, Toyota supports Red Cross’ ongoing disaster relief efforts across the country, including the Texas coastal region. These efforts include helping secure necessities like food, clothing, prescriptions, etc.
  • St. Bernard Project (SBP) – Provides disaster resilience training and rebuilding in disaster communities, and are currently deploying people in South Texas. Some of the services they provide include: helping victims to negotiate Federal dollars and relief, avoid contractor fraud, and education on mold remediation. In the long-term, they will deploy volunteers and AmeriCorps to rebuild homes at a lower cost. With the implementation of the Toyota Production System, their teams build faster and more cost effectively. SBP’s goal is to help build the capacity of local agencies, non-profits and government by sharing best practices and lessons learned to speed recovery efforts. Toyota will provide an additional donation of $1 million to this project for Hurricane Harvey.
  • TFS/LFS Payment Relief Program – TFS/LFS is offering a payment relief program for its customers affected by Hurricane Harvey. The program’s broad outreach includes any TFS or LFS customer in the designated disaster areas. Impacted lease and finance customers residing in the devastated areas may be eligible to take advantage of several payment options, such as extensions and lease deferred payments, redirecting billing statements, and arranging phone or on-line payments. Customers who would like to discuss their account options are encouraged to contact TFS or LFS:
    • TFS: (800) 874-8822; email using “Mail Center” function after logging into
    • LFS: (800) 874-7050; email using “Mail Center” function after logging into
  • TFS/LFS Vehicle Donations – Pre-owned Toyota and Lexus vehicles will be made available to help move people and property as part of the recovery efforts.
  • TMNA/Friedkin Group Dealer Match Program – For Toyota and Lexus dealers who want to contribute to The Friedkin Group Relief Fund, TMNA has set aside up to $250,000 to match Toyota/Lexus dealer contributions.
  • TMNA Dealer Match Program – For Toyota and Lexus dealers who want to contribute to relief efforts and charitable organizations of their choice tied to Hurricane Harvey, TMNA will match their contribution up to $10,000.
  • Toyota Team Member Contributions – Toyota will match all team member contributions throughout the U.S. in support of disaster relief.
  • Evacuee shelters in Dallas – TMNA and TFS is exploring how to engage its Plano-based team members to meet the needs of evacuees – such as clothing, toiletries and/or volunteer support at locations like the Kay Bailey Hutchinson Convention Center in Dallas, Texas.
  • Toyota Motor Manufacturing Texas – While not in the heart of the storm, the San Antonio area sustained high winds and drenching rains from the outer edge of the tropical storm after it made landfall. Team Members at the manufacturing plant are organizing to volunteer in the local community, blood drives, and provide in-kind donations to displaced people.

Mazda Donation

As remnants of Hurricane Harvey continue to threaten Texas and the Gulf Coast with torrential rain and extremely dangerous flooding, many Mazda employees and dealers, their families, customers and friends have been directly impacted by the storm. As the threat continues, organizations including the American Red Cross are working hard to provide safe shelter and comfort for the hundreds of thousands of people impacted by this disaster.

TRhe Mazda Foundation (USA), Inc. and Mazda North American Operations (MNAO) together are donating $100,000 to the American Red Cross Hurricane Harvey Disaster Relief fund to help those being impacted.

The Mazda Foundation and MNAO have been long-time partners with the American Red Cross. Through the partnership, MNAO is a $1 million member of the Red Cross Annual Disaster Giving Program (ADGP). As an ADGP member, Mazda’s donation helps ensure that the Red Cross has the necessary resources to respond to disasters large and small, helping people whenever and wherever it is needed.

Verizon Wireless Pledges $10 Million

Verizon today announced three organizations that will receive grants as part of its $10 million pledge to fund Hurricane Harvey relief efforts.

The recipients are:

The dollars are being earmarked for both the immediate and long-term relief and recovery efforts in the areas impacted by Hurricane Harvey.

Verizon will share details on a fourth grant recipient in the coming weeks as the company works with local and state government officials in determining how to best serve the recovery effort.

Esurance Uses High Tech

Esurance is using smart technology, such as predictive analytics and aerial images, to waive inspections, quickly settle claims, and reimburse customers who were severely affected by Hurricane Harvey.

Four things to remember to stay safe during and after a hurricane:

  1. Avoid stopping your car on a bridge when the wind is strong as it can be more dangerous than driving through it.
  2. When driving in the rain during daylight, polarized sunglasses can help increase visibility by reducing glare.
  3. If there’s a power outage, to avoid a power surge when the electricity returns, turn off computers, TVs, and other nonessential electronics.
  4. Keep the refrigerator or freezer door closed, unless necessary. Refrigerated food can stay cold (and safe for consumption) for up to four hours, while frozen food can last up to 48 hours if the freezer is densely packed (or 24 hours if it’s less packed).

BBVA Payment Defferal

BBVA Compass announced Tuesday that it will offer payment-deferral programs for flood victims in Texas as well as a robust suite of discounted loans and lines of credit to help the families and businesses affected by Hurricane Harvey rebuild their lives.

BBVA Compass is making the limited-time offers — among them special loan and payment deferral programs, waived late fees and penalty-free CD withdrawals — available to consumer and small business clients in the 58 counties declared as a state of disaster by Texas Gov. Greg Abbott. For the time being, it also is waiving all ATM fees in those areas: Its own customers will pay no fees to BBVA Compass if they use non-BBVA Compass ATMs, and non-customers will be able to use BBVA Compass ATMs at no charge from BBVA Compass.

Hyundai/Kia Payment and Defferal Options

Hyundai Capital America (HCA), a top-10 U.S. captive auto-finance company that does business as Hyundai Motor Finance, Genesis Finance, and Kia Motors Finance, has announced that it is offering payment relief solutions to its customers affected by Hurricane Harvey.

Impacted lease and finance customers residing in the impacted areas may be eligible to take advantage of several payment relief options, some of which include:

  • Payment extensions
  • Redirecting billing statements
  • Arranging phone or on-line payments free of charge

Customers who would like to discuss their account options are encouraged to contact Hyundai Motor Finance, Genesis Finance, and Kia Motors Finance for further assistance.

Ford Payment Relief

Ford Motor Credit Company is offering payment relief to customers affected by Hurricane Harvey.

Interested customers may request a payment deferral, redirect their billing statements and get their questions answered by contacting Ford Credit or Lincoln Automotive Financial Services

  • Online at or
  • By phone at 1.800.723.4016
  • Through the Account Manager service online
  • Through FordPass on smartphones

The company’s disaster relief program allows qualified customers to delay one or two monthly payments. Customers resume their regular payment schedules when their situations improve. The offer is available to customers who are buying or leasing vehicles through Ford Credit or Lincoln Automotive Financial Services.

Time-Lapse Maps of Traffic

The time-lapse map by Geotab illustrates the impact of Hurricane Harvey by showing the drastic reduction in vehicles in the affected areas. Based on data provided by Geotab, there has been an 88 percent reduction in commercial fleet activity in the Houston area in one week, from August 21 to August 28 – translating into severe economic losses and downtime. Geotab will be providing weekly updates to the interactive map during this time of crisis.

According to the Texas Department of Transportation (TxDOT) over 500 roadways in southeast Texas are currently experiencing flood conditions. Businesses using a telematics system with Geotab devices can stay in touch with commercial drivers and access real-time updates allowing them to stay in constant communication and let them know if they need to take appropriate detours or make complete stops.

While disastrous flooding has caused closures on major roads, frontage lanes and exits during one of the nation’s costliest disasters, Geotab is providing insight to those affected by Hurricane Harvey.

Visit for weekly interactive map updates during this time of crisis.

Mercury Insurance Ready

Mercury Insurance representatives are ready to assist victims of Hurricane Harvey with home and vehicle claims. Mercury customers can report losses and damages through the claims hotline at (800) 503-3724.

Mercury, specializing in personal auto and homeowners insurance, encourages customers to review insurance policies each year with their local agents. Mercury customers in Texas can protect vehicles from hurricane damage by purchasing comprehensive coverage, in addition to liability coverage, as liability covers only accidents and individuals.

Nationwide Claims

Nationwide claim representatives and agents are ready to assist members as Hurricane Harvey nears the Texas coast.

Nationwide has people and resources in place to respond as quickly as possible to its members’ needs. That response may include the activation of our national catastrophe team and additional critical departments within Nationwide.

Estimated Vehicles Destroyed

Cox Automotive’s chief economist Jonathan Smoke told CNBC that the number of damaged could range between 300,000 and 500,000 totaled destroyed vehicles.

Members with storm damage should call the Nationwide claims hotline at 1-800-421-3535 or contact their local agent.