Acura was ranked first out of 34 automobile brands in Pied Piper’s 2024 PSI® Service Telephone Effectiveness® (STE®) Study, which measured the efficiency and quality of service
An overwhelming 86% of U.S. drivers would be more willing to share driving behavior data if they knew it could help prevent the loss of
Car-shopping marketplace Cars.com® has revealed its 19th annual American-Made Index. Cars.com® experts independently evaluated more than 400 vehicles to generate this year’s list of 100 vehicles contributing
Jessica Cicchino, Senior Vice President, Research, IIHS, wrote about how important it is for pedestrian and cyclist safety to be part to the design process.
Obi, the global real-time aggregator for rideshare prices, today released the Obi Global Rideshare Report 2024. This extensive report provides an unparalleled analysis of the
More than 60% of drivers would find it acceptable if their vehicle provided an audible and visual warning when they exceeded the posted speed limit,
After experiencing year-over-year slumps last year, overall satisfaction rebounds across the three segments examined in the J.D. Power 2024 U.S. Aftermarket Service Index (ASI) Study,SM released
Many car buyers do not realize that depreciation can be one of the biggest expenses they will encounter during their vehicle ownership period, or the
Infiniti dealerships were ranked highest according to the 2024 Pied Piper PSI® Internet Lead Effectiveness® (ILE®) Study, which measured responsiveness to customer internet leads coming though dealership
ParkMobile, the most used parking app in the U.S. and part of the EasyPark Group, conducted a survey to understand the parking experiences of U.S. drivers.
Preliminary analysis from the National Safety Council shows motor vehicle fatalities in the United States remain at a devastatingly high level, as an estimated 44,450 people died in traffic crashes
DAS Technology, automotive’s leading consumer engagement technology company with the industry’s first next-level Consumer Data and Experience Platform (CDXP), released its 10th annual Automotive Customer Experience