Waze & Allstate Provide in-App Roadside Assistance

Waze and Allstate roadside assistance are working together to provide Waze Users Allstate’s GoodHand Resuce service.

Seeing the need, Waze and Allstate Roadside Services are coming together to provide Waze users a connected, digital experience that makes requesting roadside help simple and easy. With just a few taps within the Waze app, users can digitally access roadside assistance from Allstate through its Good Hands Rescue service. Once a rescue is requested, drivers can track the location of the tow or service provider from their smart phone and share this information with family and friends.

GoodHands Resuce is pay per use. Whether or not you’re an Allstate customer, you can count on pay per use for help with many roadside mishaps. From flat fixes to jump-starts, get immediate mobile access to roadside services and pay for them only when you need them.  No membership fees or policy are required. Drivers pay after the work is complete. Prices start as low as $69 for non-tow services and $99 for tows.

In 2017, Waze received more than 5.3 million monthly reports of cars stopped on the road and on the shoulder throughout the United States. To better serve these drivers in need, Waze now enables users to make emergency calls and be connected with police, ambulances, or the fire department — without ever having to leave the app. Additionally, with the new Waze and Allstate relationship, any Waze user – or Wazer, as they are fondly called – can be connected 24/7 with roadside services. Wazers don’t have to be an Allstate customer or member of a roadside program to use the Good Hands Rescue® service. They simply pay-per-use without any membership fees or policy. Services available include towing, tire change, lockout, jump starting a vehicle battery, and more.

Many motorists use Waze to get around town or bypass traffic congestion. They even use the app to report breakdowns or cars stopped on the side of the road.

“Waze is a community-driven app that does more than help everyone beat traffic — it also leverages the power of crowdsourced data to support drivers in times of need and distress,” said Melissa King, Waze senior account executive. “It is our goal to get everyone to their destination safely, and we’ve made our existing Roadside Help offerings even more comprehensive by offering all Wazers professional roadside assistance through our exclusive relationship with Allstate’s Good Hands Rescue service.”

Allstate has been providing rescue and roadside assistance for more than 50 years. On average, Allstate Roadside Services rescues about four million motorists, including about two million Allstate customers annually.

Waze is home to the world’s largest network of drivers who work together daily to outsmart traffic and save time and money.