This year’s winners in alphabetical order (with sticker prices as tested):
- Acura RDX ($48,395) – for the innovative Touchpad.
- BMW 640i ($84,010) – for outstanding functionality, iDrive, gesture controls and hologram-like HUD.
- Cadillac CT6 ($76,515)- for flawless Super Cruise, voice commands and touchpad.
- Chevrolet Equinox ($39,655) for fonts, voice control and ADAS.
- Ford Mustang ($51,470) with easy phone pairing, SYNC 3, instrumentation and LCD gauge.
- Hyundai Santa Fe ($36,555) has two USB ports in front and two in the second row, an easy-to-reach center stack with hard buttons on either side and a 360-degree camera view to help get in and out of tight parking spaces, voice commands, HUD and driver assistance tech.
- Lincoln Navigator ($96,150) has infinite options, high-res screens, a wireless phone charger, excellent driver-assistance systems, third-row USB ports, top-notch voice activation, lightning-fast phone pairing, a WiFi hotspot, standard Android Auto and Apple CarPlay and transmission shift buttons to free up center-console space.
- Ram 1500 ($66,650) has a 12-in. (30-cm) vertical touchscreen Uconnect phone pairing, audio and media control.
- Subaru Ascent ($45,670) offers hard buttons for audio, apps and navigation, the 8-in. (20-cm) Starlink multimedia touchscreen with Android Auto, Apple CarPlay, quick smartphone pairing, audio streaming, 3 rows of USB ports and traffic information as well as EyeSight.
- Volkswagen Jetta ($27,795) has upscale materials, Beats Audio, 8″ screen and driver assistance tech.
Five all-new utility vehicles from Acura, Chevrolet, Hyundai, Lincoln and Subaru make up half of this year’s Wards 10 Best UX list, illustrating that a first-rate user experience goes hand-in-hand with daily functionality in the industry’s hottest growth segment.
For the third year in a row, WardsAuto editors recognize exemplary user experiences with its 10 Best UX competition to honor new and significantly improved vehicles for their driver-assistance technologies, connectivity, digital displays, voice-activation systems, intuitive controls and infotainment.
In July and August, editors evaluated and scored 25 vehicles available in the U.S. with all-new or re-engineered UX features such as display screens, interfaces or apps. There is no price cap, but overall value is a consideration.
Editors pair their phones, use entertainment apps, program navigation destinations and search for radio stations with voice commands and test the functionality of adaptive cruise control, lane-centering and blindspot detection.